If you work in procurement, you spend most of your day developing, managing and executing an abundance of agreements. Whether you’re evaluating requests for proposals or overseeing the supplier selection process, you drive all the business-critical purchasing decisions. And because all these agreements require a ton of back-and-forth, it’s important to have streamlined and efficient workflows in place. Traditionally, procurement teams have manually printed, signed and scanned all their contract

No matter what industry you’re in, is crucial. While having a large and loyal customer base is something that every company strives for, it’s not something that happens overnight. Turning customers into brand loyalists will take some time. As a brand, you need to prioritize building trust and fostering relationships with your customers. Sure, having good products and services plays a role, but a strong overall brand experience is what’s going to seal the deal when it comes to loyalty. Before y

When you see the phrase “customer service AI”, the first thing you might think of is a chatbot. Sure, the little bot that pops up with a helpful greeting is a form of AI, but it’s not the only type of AI support available today. Over the years, customer service AI has become much more sophisticated. Now, customer support teams are leveraging solutions like AI-powered virtual assistants and ticketing systems, automated actions and notifications, and automatic skill-based routing to elevate their